Experience

Where I've worked and what I've done.

2023 – Present

IT Support Officer

Blairlogie Living & Learning Inc · Melbourne, Australia

→ Designed and deployed a custom Medication Recording System, replacing a manual paper-based workflow and improving accuracy and accountability for frontline care staff
→ Administered and maintained multiple organisational platforms including RingCentral, SafetyCampion, LMS, and SupportAbility CMS, ensuring high availability across daily operations
→ Developed and maintained the organisation's website, improving digital presence and accessibility of information for residents, families, and staff

2022 – 2024

Blairlogie Living & Learning Inc · Melbourne, Australia

→ Delivered hands-on multimedia training to participants, building practical skills in camera operation, lighting, and audio production
→ Guided participants through the full production cycle — from scriptwriting to post-production — fostering self-expression and inclusion through adaptive techniques
→ Adapted teaching methods to diverse learning needs, ensuring equitable participation and skill development across all cohorts

2019 – 2022

Relocated to Australia. Employment impacted by the COVID-19 pandemic.

2016 – 2019

Pablo Tesak Foundation · El Salvador

→ Oversaw day-to-day operations and a multidisciplinary team, streamlining workflows and maintaining service continuity across departments
→ Managed all organisational technology systems including the internal server, public website, and phone infrastructure, reducing downtime and improving staff productivity

2019

Pablo Tesak Foundation · El Salvador

→ Led end-to-end delivery of a new museum space, managing design, construction coordination, and museography to deliver the project on time and within scope
→ Supervised construction workers and external contractors, maintaining quality standards and safety compliance throughout the build

2013 – 2016

Pablo Tesak Foundation · El Salvador

→ Designed and managed a full exhibition fit-out for 400+ archaeological pieces, overseeing custom furniture design, lighting, museography, and construction supervision
→ Delivered an engaging visitor experience that increased the accessibility and educational value of the collection for diverse audiences

2011 – 2019

Pablo Tesak Foundation · El Salvador

→ Safeguarded a collection of over 1,000 archaeological pieces, establishing custodial protocols and preservation standards maintained with zero documented losses over 8 years
→ Curated and designed a dedicated small exhibition showcasing 125 selected pieces, improving public engagement with the foundation's heritage collection

Independent

SayLlo · sayllo.app